Vehicle Wraps Terms and Conditions, care and maintenance
Please take the time to read the following in its entirety to fully understand some essential factors when dealing with the purchase and maintenance of a vehicle wrap for your vehicle.
General Terms and Conditions, Terms of Payment, Legal Fees & Disputes: Payment is due when invoices are received. If payments for past orders are not received, we reserve the right to refuse future service. After 30 days, unpaid invoices are Past Due, we reserve the right to cancel service. Clients shall identify to Next Level Styling in writing any dispute concerning an invoice within ten days of the date of the invoice. If disputes are not identified in writing, the Client has accepted the invoice. Clients must return to Next Level Styling any and all work in dispute, accompanied by written explanation. After investigation, errors on our behalf will either be corrected or credited to the Client's account.
PAYMENT TERMS: A 50% deposit is required at time of order write-up, with the balance to be paid prior to collection or delivery of the vehicle. Once the work is performed and client takes possession of the vehicle, the client must pay Next Level Styling the balance due for the vehicle wrap. The client will be responsible for the payment of all work performed by Next Level Styling on behalf of the client. Any invoice amount not paid within 15 days of wrap completion is subject to a 1.5% fee per month, or part of month will be added to the original invoice.
CONDITION OF VEHICLE PRIOR TO WRAP INSTALLATION:Vehicles must be delivered to our location clean and free from grease, dirt, oil, and free from existing graphics. A cleaning charge of $50.00 may be applied if the vehicle is not in a satisfactory clean condition suitable for a quality wrap installation.
DELIVERY & PICKUP: While we would like you to arrange your own driver (using your preferred delivery method), we are willing to either select our own delivery person or provide a dedicated delivery at clients expense plus overhead charge.
RETURNS: If the client has a concern with the job, client must contact Next Level Styling, IN WRITING before proceeding with any charge backs or credit returns. Next level Styling will be given 30 days opportunity to correct and resolve any disputes prior to any legal action or credit returns..
ESTIMATES & TAXES: Estimates are based on job specification information provided and current material costs. Pricing is good for 10 days from the date of the quote and does not include packaging or shipping charges unless specified.
Vehicle Wrap: Additional Terms, Conditions and Warranty Disclaimer:
INSTALLATIONS:The application process in many cases takes no longer than a day or two for full wraps (not counting prepping, disassembly and assembly) and partial wraps can be done within one day. Its not a good idea to rush the install process many things can go wrong. Also Next Level Styling reserves the right to take an additional time for issues such as transportation and weather conditions.
The wrap material that is used for vehicle wraps, does not stick very well to plastic or rubber parts such as window trims, side plastic moldings and plastic door handles. It is advised that these areas NOT be wrapped with adhesive vinyl. Initially the vinyl will stick , but over a short period of time such as a few months, the vinyl will fall off these areas.
In most cases of vinyl lifting, if it is a materials problem the lifting will present itself in the first few weeks after the initial installation. In most cases it is advised that the vehicle wrap be fixed so that the vinyl does not continue to peal back and become contaminated. It is not uncommon to see small areas of the wrap lifting soon after the installation is complete. Several factors can effect the vinyls' adhesives ability to stick to the vehicle surface. Here are a few. If the surface is not prepared properly before the wrap then the adhesive can fail to stick overtime. Extreme temperatures can effect the vinyl adhesive. Very Cold or Very Hot temperatures. Extreme humidity in the air during installation can effect the adhesive. Dust in the air during installation.
Next Level Styling prefers to use our facility for installation. If client elects to have installation performed at a non Next Level Styling location, Next Level Styling will not be held liable for any issues related to improper install conditions such as temperature or dust.
REMOVALS:All removals are quoted separately, vinyl wrap installed by Next Level Styling will be removed free of charge when coming in for new vinyl wrap. Wrap removal can be very time consuming we charge by the square feet and by the hour for the labor. Next Level Styling can not be held responsible for any paint damage or existing striping damage when we do a removal. Since we do not know the integrity of the existing paint job or the condition of the painted clear coat or the condition of any existing decals. Next Level Styling can not be held liable if during the removal of the wrap the clear coat is peeled back with the wrap. DO NOT use any steel or metal knives during the removal process. In some extreme cases when the wrap has been on the vehicle for more than 5 year, the wrap may no longer be removable so the vehicle may need to go to a body shop to be sanded and repainted. If he vehicle requires a body shop, Next Level Styling will refer the client to a body shop and client shall be responsible for paying the body shop fees.
We cannot be responsible for damage to paintwork when the vinyl is removed, and would not advise application on a re-sprayed surface, or poor quality/rusted paintwork. Please note, our experience shows that removal of vinyl designed for vehicle wraps, from good quality, factory original paintwork, will not damage the paintwork. However, it is the duty and responsibility of the owner of the vehicles to ensure suitability of the existing surface before it is wrapped. In the event that Next Level Styling is asked to remove pre-installed vinyl, installed by another company, Next Level Styling will make every effort to remove the existing vinyl, but will not be held responsible for any damage they may occur to the surface of the painted vehicle after removal.
ADDITIONAL CHARGES: A $50 fee will be added to the invoice for all vehicles that have not been recently washed (i.e., the vehicle must be clean, not waxed). This fee includes the labor cost of washing your vehicle by our certified installers. To avoid this charge, please wash your vehicle before your installation specialist arrives on-site.
WARRANTY & MATERIALS: Next Level Styling offers a 1 month warranty on the installation. The wrap warranty will depend upon the customer’s care of the vehicle and the outdoor/geographic conditions. We recommend hand washing only. Avoid high pressure, power washing and be careful never to use an ice scraper on window graphics. Also avoid harsh chemicals of any kind as they can deteriorate the laminate on the vinyl adhesive. Sweeping or brushing off the windows with a soft broom and the use of a rear defroster will not damage your window wrap. There are specially designed products to clean and polish vinyl graphics if needed. Please wait at least 2 weeks before washing your vehicle once applied.
AGREEMENT: This agreement constitutes the entire agreement between the parties and will supersede all proposals or prior agreements, oral or written and all other communications between the parties relating to the subject matter of this agreement. Client acknowledges that Client has read, understands and hereby agrees and accepts these prices, fees, charges.
Thank you for taking the time to review all the situation variables that can potentially be encountered when working with vehicle wrap jobs. The proper care, maintenance & precautions of your vehicle wrap will allow for years of great looking advertising on your vehicle for everyone to enjoy.